With Neucel Specialty Cellulose’s incorporation as a company in 2006, the Port Alice pulp mill has been manufacturing specialty cellulose for more than 85 years. Neucel is actively working to meet or exceed its customer’s requirements, and today is a leading global supplier with a wide range of dissolving woodpulp grades for most end use applications.
Neucel is committed to the future of the dissolving woodpulp markets through strategic investments in infrastructure, technology, quality control and our skilled employees.
With an abundant renewable raw material supply, process grade change flexibility and an effective global supply chain, Neucel is able to present its customers a quality product and reliable on time shipments.
Neucel is unique in offering specialty cellulose products based on sustainable source of western hemlock and its own chipping facility. Hemlock has proven to be an ideal raw material from which to manufacture viscose filament, giving excellent reactivity, spinning, brightness and dye-affinity characteristics. With Neucel’s own chipping facility, we can control our chip quality and are tailored to meet the requirements of the various end use products of our customer.
Neucel’s strategic investments in its manufacturing facility ensure continuous improvements in production performance and product quality control. Implementation of advanced control systems ensures consistent quality and smooth production.
A recent acquisition of a new electronic software system will permit analytical results to be distributed online and stored electronically for up-to-date information and full traceability.
Neucel’s on site laboratory implements quality control at all key points in the production process and performs daily numerous process and product analyses to secure that we produce and deliver the highest product quality. In addition, off site laboratories are utilized on an as required basis. All of our quality control methods are based on International Standards.
All analytical and management procedures at Neucel are based in accordance with the ISO 9001:2008 standard for quality. Full certification has been scheduled for completion during the first half of 2013. In addition, Neucel is in the process of certifying its wood fibre supply and management process to the requirements of PEFC ST 2002:2010. Completion is expected by the fall of 2013.
Our new electronic software business management system automatically controls each batch of cellulose produced against the customer’s specification, ensuring that only controlled and approved material is delivered to our customers.
Neucel has implemented change control systems to secure customer agreement before changes are implemented in our manufacturing process.
Neucel invests in its plant to ensure that compliance with all provincial and federal emissions permits and standards. Neucel also works with government agencies to systematically reduce its impact on the environment.
Neucel has personnel strategically located giving our customers rapid direct access to the Neucel’s Sales, Technical and Supply Chain personnel. Together with other team members in Production and Quality Control, this strong team has a high competence to address any issues and implement an optimal solution.
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Our Global Sales Team provides customers with individual attention, fast response, immediate availability of technical support, and willingness to customize solution to meet their needs. Sales and technical inquires can be made using our info request form.